---
title: Edit a Client
description: Learn how to create, edit, and manage clients in Kudurru Stone. Covers all client fields, the address and notes tabs, and how to safely delete a client.
---

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1. [Kudurru Stone Knowledge Base](https://kb.kudurrustone.com/?hsLang=en)
2. [Client](https://kb.kudurrustone.com/client?hsLang=en)

# Edit a Client

## A client record is the central anchor for all work in Kudurru Stone. Every project, quote, contact, and communication ties back to a client. Setting up a client correctly from the start ensures clean records across projects and billing.

### The Client Editor

The editor is divided into sections: General Client Information, Client Address, and a tabbed activity area below.

Client editor showing General Client Information fields and Audit Log

#### General Client Information

| Field | Notes |
| --- | --- |
| Client Name | Required. Max 150 characters. No `:`, `(`, or `)`. |
| Client URL | Optional website address for the client. |
| Client Relationship | How your company relates to this client (e.g., On Going, Prospect). Managed in Settings. |
| Client Type | Classifies the client (e.g., Engineer, Owner or Lead, Client, Old Client). Managed in Settings. |
| Scheduler Color | Hex color used to identify this client on the scheduling board. |
| Status | Active or Inactive. Inactive clients remain in the system but are hidden from most dropdowns. |
| MSA | Check if a Master Service Agreement is in place with this client. |
| Default Payment Terms | Applied automatically to invoices for this client. |
| Account Standing | Used to trigger alerts if a client's account requires attention. |
| Onboard Date | Date the client relationship began. |
| ISN | ISN identifier if your company uses ISN compliance tracking. |
| Billing Info | Free-text notes about billing arrangements, references, or special instructions. |
| Department | Assigns the client to an internal department. |

Click **Save** to save the general information. The **Audit Log** below the form shows who created the record and who last edited it. Click **Full Log** for the complete change history.

---

#### Client Address Information

Client address section, QuickBooks info, and tab navigation

| Field | Notes |
| --- | --- |
| Address 1 | Primary street address. Max 100 characters. |
| Address 2 | Suite, unit, or secondary line. Max 100 characters. |
| City | Max 100 characters. |
| County | Optional county field. |
| State | Two-letter state abbreviation. |
| Zip | Max 10 characters. |

If QuickBooks integration is active on your account, a separate **QuickBooks Information** section appears here with QB-specific billing address fields and sync options. If it is not configured, the section displays "QuickBooks integration is not currently setup."

---

### Activity Tabs

Below the address section, six icon tabs give access to all activity linked to this client:

| Tab | What it contains |
| --- | --- |
| Notes (pencil) | Internal notes with author and timestamp. Click **+ New** to add a note inline. |
| Communications (phone) | Logged calls, emails, or meetings. Supports follow-up date tracking. |
| Contacts (address book) | People associated with this client. Each contact can have a type, two phone numbers, and an email. |
| Projects (wrench) | The 50 most recent projects. Click **Load More** if the client has additional projects. |
| Files (document) | Uploaded files with type and description. Files are uploaded with a progress bar. |
| Quotes (dollar sign) | All quotes linked to this client. |

Click **+ New** within any tab to add a record directly from the client editor without leaving the page.

---

### Tips

- Set the **Scheduler Color** early if you use the scheduling board — it makes this client's jobs visually distinct at a glance.
- Use **Billing Info** for anything a billing staff member needs to know that does not fit a structured field: net terms exceptions, PO requirements, invoice contacts.
- **Account Standing** can be configured to show an alert banner whenever someone opens a client with an outstanding balance or credit hold. Set this up in Settings \> Account Standings.
- The **Status** field does not delete or archive a client — it only controls whether the client appears in dropdowns elsewhere. Inactive clients remain fully accessible from the client list.
- If a client has many projects, use **Load More** in the Projects tab rather than the global project search — it stays in context and is faster.

- [Getting started](https://kb.kudurrustone.com/getting-started?hsLang=en#main-content)

    - [Onboarding](https://kb.kudurrustone.com/getting-started?hsLang=en#onboarding)
- [Company](https://kb.kudurrustone.com/company?hsLang=en#main-content)

    - [Settings](https://kb.kudurrustone.com/company?hsLang=en#settings)
    - [User Settings](https://kb.kudurrustone.com/company?hsLang=en#user-settings)
    - [Email Settings](https://kb.kudurrustone.com/company?hsLang=en#email-settings)
    - [Billing](https://kb.kudurrustone.com/company?hsLang=en#billing)
    - [Automation](https://kb.kudurrustone.com/company?hsLang=en#automation)
    - [API](https://kb.kudurrustone.com/company?hsLang=en#api)
- [Quotes](https://kb.kudurrustone.com/quotes?hsLang=en#main-content)

    - [Quote Pages](https://kb.kudurrustone.com/quotes?hsLang=en#quote-pages)
    - [Quote Tasks](https://kb.kudurrustone.com/quotes?hsLang=en#quote-tasks)
    - [Mapping](https://kb.kudurrustone.com/quotes?hsLang=en#mapping)
    - [PDF Layout](https://kb.kudurrustone.com/quotes?hsLang=en#pdf-layout)
    - [Communication](https://kb.kudurrustone.com/quotes?hsLang=en#communication)
- [Integrations](https://kb.kudurrustone.com/integrations?hsLang=en#main-content)

    - [QuickBooks Online](https://kb.kudurrustone.com/integrations?hsLang=en#quickbooks-online)
- [Time Off](https://kb.kudurrustone.com/time-off?hsLang=en)
- [Client](https://kb.kudurrustone.com/client?hsLang=en#main-content)

    - [Emails](https://kb.kudurrustone.com/client?hsLang=en#emails)
- [Projects](https://kb.kudurrustone.com/projects?hsLang=en#main-content)

    - [Dashboard](https://kb.kudurrustone.com/projects?hsLang=en#dashboard)
    - [Mapping](https://kb.kudurrustone.com/projects?hsLang=en#mapping)
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- [Task Scheduler](https://kb.kudurrustone.com/task-scheduler?hsLang=en#main-content)

    - [Map](https://kb.kudurrustone.com/task-scheduler?hsLang=en#map)
- [Invoicing](https://kb.kudurrustone.com/invoicing?hsLang=en)
- [Reports](https://kb.kudurrustone.com/reports?hsLang=en)
- [Custom Views](https://kb.kudurrustone.com/custom-views?hsLang=en)
- [Survey Points](https://kb.kudurrustone.com/survey-points?hsLang=en)
- [Employee Time](https://kb.kudurrustone.com/employee-time?hsLang=en)
- [Custom Reporting](https://kb.kudurrustone.com/custom-reporting?hsLang=en#main-content)

    - [Employee Time Entries](https://kb.kudurrustone.com/custom-reporting?hsLang=en#employee-time-entries)
- [Client Portal](https://kb.kudurrustone.com/client-portal?hsLang=en#main-content)

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